Your password: changing it, resetting it — and why LQMS never sees it¶
Audience: everyone with a login.
The idea in one paragraph¶
LQMS does not store passwords — not hashed, not encrypted, not at all. Your credential lives in the sign-in system (the separate service that shows you the sign-in page), and every act that touches it happens on that system's own pages. That is deliberate: a quality system that never handles a password is one that can never leak, log or mishandle one. So both paths below leave LQMS for a moment and come back.
Changing your password¶
Open the person menu (your name, top right) and choose Change password (scene:personal-menu). A new tab opens on the sign-in system's security page, where you can update your password. The page carries a "Back to LQMS application" link, and your LQMS tab stays open throughout; nothing you were working on is lost.
Two-factor authentication¶
The same menu offers Two-factor authentication, which opens the same page at the section where you enrol an authenticator app as a second factor. It is worth doing: a second factor is the single strongest protection for a quality record that carries your name. Enrolment happens entirely on the sign-in system — LQMS never holds a credential of any kind, second factors included.
Forgot your password?¶
Use Forgot Password? on the sign-in page itself. Enter your email address and the sign-in system mails you a reset link. The link is valid for a short time (minutes, not days) — if it has expired by the time you open it, simply request a fresh one. No administrator is involved, and nobody but you ever sees the new password.
If the reset mail does not arrive¶
Check your spam folder first. If it is not there, the installation may not have mail configured, or your address in the sign-in system may differ from the one you typed — both are questions for whoever operates your installation.